Shaping Epic's UX Process
Epic Healthcare Software
Challenge
When I began working at Epic, there were UX practices in place that might scare any sane UX designer. They were doing user testing...on their bigger, high profile projects...at the end of the release...with hospital IT/CEO staff and not actual users.
Note: This is better than nothing.
​
Note: They had a long way to go.
My Efforts
The thing I'm most proud of is holding an internal conference with all product employees during world usability day. The first time I did this, it changed the course of UX so that by the second one a year later, we could all tell the difference and explain the impact UX has had on Epic's products.
Below you'll find a few things I worked on to help improve the UX culture at Epic.
Infographics
Tips and Tricks for UX Coordinators
Hoping to help UX Coordinators grow a UX process on their teams, I created Quick-win Infographics to hang in their offices for inspiration.